If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. To return your product, you should mail your product to: Coolness-shop Sleutelbloemstraat 5, 5317NB Nederhemert, Netherlands If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: Coolness-shop Sleutelbloemstraat 5, 5317NB Nederhemert, Netherlands. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Livres électroniques JUMBO- Electro Wonderpen-Animaux dePlaisir Jeu Éducatif, 19543 16667 pas cher En utilisant Rakuten, vous acceptez lutilisation des cookies permettant de vous proposer des contenus personnalisés et de réaliser des statistiques. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. Any item that is returned more than 30 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. This Policy, including the requirement to contact us within 30 days of receipt or estimated delivery time, does not limit the statutory warranty or withdrawal rights you may have with Coolness-shop.
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